Home Energy Assistance Program

Alternate Name: HEAP

Category: Financial Assistance

Organization: NYC Human Resource Administration

Description: HEAP helps eligible households meet their home energy needs in the winter season. The money can pay for fuel, your utility source, equipment and/or repairs. The City pays the costs either directly to the company (heating benefit and/or utility benefit) or to the household (utility benefit only). HEAP can help you pay for the costs of heating your home during the winter months. You can apply for HEAP every year between November and March You may still be able to receive benefits even if your utilities are included in your rent Emergency benefits are available if your heat has been turned off or is in danger of being turned off Requires proof of address, social security number, income, and your utility bills (if you pay utilities). To be eligible, you should be able to answer yes to these questions: Do you have a child under six years old, an adult over 60 years old, or anyone with a permanent disability living with you? Are you and the people you live with US citizens or legal immigrants? Do you meet one of the following income guidelines? You receive SNAP benefits, Temporary Assistance, or Code A Supplemental Security Income. Your family is at or under the income guidelines.
Family size Income in a year Income in a month Income in a week
1 $27,600 $2,300 $575
2 $36,084 $3,007 $751.75
3 $44,580 $3,715 $928.75
4 $53,076 $4,423 $1,105.75
5 $61,560 $5,130 $1,282.50
6 $70,056 $5,838 $1,459.50
7 $71,652 $5,971 $1,492.75
8 $73,236 $6,103 $1,525.75
9 $74,832 $6,236 $1,559
10 $76,428 $6,369 $1,592.25
11 $80,052 $6,671 $1,667.75
for each additional person, add: $6,240 $520 $130
If you need emergency HEAP benefits, you should also be able to answer yes to these questions: Is your heat shut off or about to be shut off, or is your fuel tank a quarter full or less? Is the heating and/or electric bill in your name? Are your household's available resources: less than $3,000 if there is a member age 60 or older, or or less than $2,000 if there is no member age 60 or older?

Phone: Call HEAP Call the infoline at 800-692-0557 if you have questions about HEAP or 212-835-7216 for operator assistance. ; To apply for Emergency HEAP you must first apply and be approved for regular HEAP. You can apply for Emergency HEAP over the phone by calling 212-835-7216. ;,

Url: ; https://www1.nyc.gov/assets/hra/downloads/pdf/services/energy_assistance/heap_locations.pdf ; Visit the website Visit the HEAP website for more information. ; http://www1.nyc.gov/site/idnyc/card/start-your-application.page ; http://maps.nyc.gov/idnyc/ ; Visit the website Visit the IDNYC website for more information on how to apply and IDNYC benefits. ; http://www.dycdportal.nyc/discoverdycd/home ; ; Visit the website Visit the In-School Youth website to learn more.
Visit the Discover DYCD website to learn about all the programs In-School Youth offers. ; https://applications.labor.ny.gov/IndividualReg/xhtml/individual/emailVerification.faces ; ; Visit the website Visit the NYS Unemployment Insurance website for more information
; ; ; Visit the website Visit the Opportunity NYCHA website to learn more about REES services. ; http://www1.nyc.gov/site/dca/consumers/file-your-taxes.page ; http://www1.nyc.gov/assets/dca/TaxMap/index.html ; Visit the website Visit the NYC Department of Consumer Affairs website for more information. ; ; ; Visit the website Visit the NYC NFP website to find out more. ; http://schools.nyc.gov/ChoicesEnrollment/PreK/default.htm ; http://schools.nyc.gov/ChoicesEnrollment/NewStudents/WelcomeCenters/default.htm ; Visit the website Visit the Pre-K website to find a program and learn more. ; https://www.myschoolapps.com/Application ; ; Visit the website Visit the SchoolFood website to learn more.
; https://www.tax.ny.gov/pit/property/star/register-for-star-credit.htm ; ; Visit the website Visit the STAR website for more information.
; https://on.nyc.gov/nycha-ss ; ; Visit the websites Visit the NYCHA website to learn more about each program. ; https://a069-access.nyc.gov/ACCESSNYC/application.do ; ; Visit the website
Visit the SCRIE website to learn more about this program. ; ; ; Visit the website Visit the SCHE website to learn more. ; ; ; Visit the website Visit the SES website for more information. ; https://application.nycsyep.com/ ; https://application.nycsyep.com/Images/SYEP_2017_Providers.pdf ; Visit the website Visit the SYEP website to learn more.
; ; ; Visit the website Visit the School Food website to find out more.
; https://a069-access.nyc.gov/ACCESSNYC/application.do ; https://www1.nyc.gov/site/hra/locations/snap-locations.page ; Visit the website Visit the SNAP website to learn more about this program. ; ; https://www.health.ny.gov/prevention/nutrition/wic/local_agencies.htm ; Visit the website Visit the WIC website to learn more. ; ; ; Visit the website Visit the Veterans' Exemption website for more information.
; http://www.nyc.gov/html/sbs/wf1/html/register/register_now.shtml ; http://www.nyc.gov/html/sbs/wf1/html/contact/contact.shtml ; Visit an online resouce Visit an online resource library for commonly asked questions. ; ; ; Visit the website Visit the Access-A-Ride website for more information.
; ; ; Visit the website Visit the Mayor's Office to Combat Domestic Violence website to learn more about FJCs and other services for domestic violence victims. ; ; ; Visit the website Visit the NY State Parent Center website for more information and services. ; ; ; Visit the website Visit the NYC Well website for more information on available mental health service. ; https://a069-apscris.nyc.gov/cris/ ; ; Visit the website Visit the APS website for more information. ; ; http://www1.nyc.gov/assets/hra/downloads/pdf/services/micsa/casa_offices.pdf ; Visit the website Visit the Home Care website to find out more about the different home care options.
; ; ; Visit the website Visit the HASA website to learn more about available services.
; ; ; Visit the website Visit the NY State ECDC website to learn more about ECDC's services. ; ; http://www1.nyc.gov/site/hra/locations/job-locations.page ; Visit the website Visit the Cash Assistance website to learn more about this program. ; http://www1.nyc.gov/site/dca/consumers/file-your-taxes.page ; http://www1.nyc.gov/assets/dca/TaxMap/index.html ; Visit the website Visit the NYC Department of Consumer Affairs website for more information. ; http://www1.nyc.gov/site/dca/consumers/file-your-taxes.page ; http://www1.nyc.gov/assets/dca/TaxMap/index.html ; Visit the website Visit the NYC Department of Consumer Affairs website for more information.
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Additional Info

Application Process: You can apply for HEAP when it is in season, from November to March. Apply in person by completing the application and submitting it at a HEAP location. You may also apply by mail if:
the head of house is disabled and gets Retirement Survivor\u2019s Insurance or Disability Insurance, or the head of household is age 60 or older, or the household is Code A SSI, or the household is receiving Cash Assistance or SNAP Applications should be mailed to:
New York City Home Energy Assistance Program
P.O. Box 1401, Church Street Station
New York, NY, 10008 To apply for Emergency HEAP you must first apply and be approved for regular HEAP. You can apply over the phone by calling HEAP at 212-835-7216. To find out the status of your application call 800-692-0557. Apply for HEAP by mail if: the head of house is disabled and gets Retirement Survivor\u2019s, or Disability Insurance, or the head of household is aged 60 or older, or the household is Code A SSI, or the household is receiving Cash Assistance or SNAP Applications should be mailed to: New York City Home Energy Assistance Program
P.O. Box 1401, Church Street Station
New York, NY, 10008 Download the form https://access.nyc.gov/wp-content/uploads/2017/03/HEAP_ApplInst_EN.pdf Find a HEAP office near you. Gather your personal documents and bring them with you to the office. You can print and fill out the application before you go in, or complete it at the office. Find a location ; Call 311 Ask for assistance with the Home Energey Assistance Program. ; Visit the HEAP website to find out more about this program. Call the info line at 800-692-0557 if you have questions about HEAP or 212-835-7216 for operator assistance. Visit a HEAP office to get help in person. Visit a HEAP Office Visit a HEAP office to get help in person.

Wait Time:

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Accreditations:

Licenses:


Details

required_document: To apply for HEAP you will need to prove the following: Where you live: such as a lease or utility bill. The identity of the people who live with you: such as a birth certificate or driver's license. You live with a child under age six, an adult over 60, or someone with a permanent disability: such as a birth certificate or award letter. Your fuel/utility expense: such as a recent bill or statement from your landlord stating utilities are included in your rent. Your income: such as a pay stub or award letter Check the HEAP document guide for other documents you can use.

program_code: S2R019

uid: P019en

blurb: Money for heat and utility expenses